Shipping

SHIPPING

we aim to ship all orders within 48 hours of receiving your order. please note that slight delays may occur during collection launches and sale periods

shipping within australia is $15 express and $10 standard for orders under $200 via Australia Post
shipping to New Zealand is a flat rate of $15NZD  for orders under $200NZD via Australia Post Express
shipping to the rest of the world is a flat rate of $25 aud for orders under $200AUD via DHL Express and Fedex

*please note that for israel, there is a flat shipping rate of $120 aud, with no free shipping threshold due to regional restrictions.

please allow (3-10 days) for overseas shipping
all orders within Australia + New Zealand are shipped via Australia post, international will be sent via DHL Express and Fedex

shipping confirmation will be sent to your email and you will receive tracking updates via australia post, fedex or dhl express. all items require signature on delivery, and shipping notifications will be sent to your provided email address with updates. while we do everything we can to ensure safe delivery, we are not liable for goods once signed for as this is deemed proof of delivery, or if the signature is waived to have the parcel left in a safe place. if you are unable to be contacted upon delivery and the goods are returned to us, you will be refunded minus an $80 aud return shipping fee. 

CHRISTMAS EXTENDED EXCHANGE OFFER

We are offering extended exchanges for the Christmas period for full priced items purchased between December 1^st and December 17^th. The exchange request will need to be submitted via the returns portal by midnight December 31^st to redeem the offer.

CHRISTMAS SHIPPING CUT-OFF DATES

TAXES AND DUTIES 

for orders outside Australia, New Zealand, Canada and the UK, taxes and duties may be set by the customs authorities in your country. any taxes or duties incurred are the responsibility of the recipient so please make yourself familiar with your local import rules prior to ordering. particularly in the EU as these can be high and are payable prior to delivery with DHL or Fedex. we are unable to amend the value of your order listed on your commercial invoice and adhere to all international import/export rules and regulations.

taxes are now covered within the UK and Canada.

** note for international customers

please check your local tax and duty rates as they may be charged separately prior to delivery - a $50AUD return fee will be deducted from your refund if duties are refused and goods returned to us.

a signature is required upon delivery of your goods - a $50AUD return fee will be deducted from your refund if you are unable to be contacted and the goods are returned to us.

JUEM *SITEWIDE SALE

30% off *sitewide offer is not valid on the Paloma Maternity Bra in Black and Pumice. This offer is valid on all other products including sale. Offer ends midnight, Monday 2nd December AEDST.